Case Study: Poppulo streamlines onboarding, offboarding, and email signatures with CloudM

Poppulo streamlines onboarding and offboarding for 300+ employees with CloudM

Poppulo, a leading enterprise employee communications platform, faced challenges with its previous IT management provider, BetterCloud, particularly regarding slow customer support and manual, time-consuming processes for user onboarding and offboarding. Due to rapid growth that saw its employee headcount triple, Poppulo needed a more agile and secure solution to manage its Google Workspace data, leading them to seek a new vendor and discover CloudM's Automate & Protect product.

By implementing CloudM, Poppulo automated its user onboarding and offboarding workflows and adopted the email signature management tool. This resulted in significantly less manual work, smoother processes during a period of high staff turnover, and the ability for other departments like marketing to easily manage communications. The customer also highlighted CloudM's excellent and responsive support. The solution moved Poppulo to a more digital workplace and provided a platform with huge potential for future use.

Poppulo