Case Study: a US property and casualty carrier achieves 74% faster product launch with CloudHedge CHAI

US Property & Casualty Carrier cuts product launch time 74% with CloudHedge

A US property and casualty carrier was hindered by a 30-year-old policy administration monolith and a claims system running on out-of-support Windows Server. This legacy architecture meant that launching a new insurance product took an average of nine months, putting them at a significant competitive disadvantage. They engaged CloudHedge to modernize their systems while ensuring compliance and preserving audit evidence.

Using its CHAI Universe, CHAI DART, and CHAI Flow products, CloudHedge decomposed the policy admin monolith into configurable services and containerized the claims stack onto a supported platform. The solution resulted in a 74% faster product launch, reducing the timeline from nine months to just ten weeks. CloudHedge also ensured bit-for-bit rating parity and enabled state-specific rate changes to be made in days instead of months, all without any claims downtime.