Case Study: RTI International achieves faster compliance workflows with Cloudgaia and Salesforce

RTI International cuts process cycle time by 50% with CloudGaia

RTI International, an independent scientific research institute, partnered with CloudGaia to address its challenge of modernizing legacy workflows for Financial Conflicts of Interest (FCOI) and At-Risk management. The organization needed a comprehensive platform to ensure operational continuity, improve stakeholder collaboration, and optimize efficiency for its critical compliance processes.

CloudGaia implemented a solution using Salesforce, specifically Agentforce Sales (formerly Sales Cloud) and Experience Cloud, to migrate and automate these workflows. This resulted in a 50% reduction in process cycle time, enhanced user experience, and strengthened collaboration with external partners through a secure portal. The project delivered a scalable digital foundation for RTI International's long-term growth.

RTI International