Case Study: Delice de France achieves error-free, always-on order processing with Cloudfy

Delice De France serves 21,000+ accounts on Cloudfy with zero manual order re-entry

Delice de France, a UK-based supplier of bakery and food service products, faced significant operational challenges in handling hundreds of daily, time-sensitive orders from its 21,000+ hotel and cafe accounts. Their previous ecommerce system could not manage peak order volumes without errors and struggled to enforce complex delivery route cut-off times. They partnered with Cloudfy for a B2B ecommerce replatforming solution integrated with their Microsoft Dynamics F&O ERP to eliminate these bottlenecks.

Cloudfy implemented a scalable platform that automatically enforces customer-specific delivery rules and integrates directly with Dynamics F&O, ensuring zero manual re-entry of orders. The solution provided Delice de France's internal team with full control over their large product catalogue and gave customers a 24/7 self-service portal. The results included seamless handling of peak order volumes, accurate automated order processing, and a successful migration of all 21,000 customer accounts at go-live without disruption.

Delice De France