Case Study: Corpac Steel streamlines customer self-service with Cloudfy portal

Corpac Steel gives customers 24/7 invoice and MTR access with Cloudfy

Corpac Steel, a major steel pipe distributor, faced the challenge of efficiently providing customers with specific mill test reports (MTRs), a complex and time-consuming process for its support staff. To streamline finding and delivering this content, the company selected Cloudfy's document and invoice portal solution integrated with its SAP Business One ERP system.

Cloudfy implemented an online self-service portal that gives Corpac Steel's customers 24/7 access to view, download, and print their MTRs and invoices. The integration also streamlined payment processing through Authorize.net. This solution freed up administrative resources for value-added activities, improved data accuracy, and increased overall efficiency for the customer.

Corpac Steel