Case Study: Bannister Downs Dairy boosts B2B fresh produce sales with Cloudfy

Bannister Downs Dairy streamlines B2B ordering for 3,000+ cows with Cloudfy

Bannister Downs Dairy, a family-run dairy in Western Australia, faced the challenge of processing time-consuming phone orders for its fresh milk products while maintaining strict delivery schedules and compliance controls. They needed an efficient online self-service portal to automate sales and integrated this with their existing SAP Business One ERP system. They chose Cloudfy's B2B ecommerce solution for its extensive features and pre-built integrations.

Cloudfy implemented a customer self-service portal featuring personalized dashboards, quick ordering, and a bespoke 'group products' feature for bulk purchases. The solution integrated seamlessly with SAP Business One to synchronize inventory and pricing in real-time. For Bannister Downs Dairy, Cloudfy streamlined order management and automated processes, successfully reducing day-to-day customer interactions while maintaining high service standards and supporting plans for future growth.

Bannister Downs Dairy (bdd)