Case Study: Zen Energy Systems increases efficiency by 20% with CloudExtend Google Workspace for NetSuite

Zen Energy Systems Powered Up With CloudExtend Google Workspace to Increase Efficiency by 20%

Zen Energy Systems, a New Zealand solar energy company, needed a better way to manage the growing volume of sales emails and customer communications that were getting lost or manually tracked outside NetSuite. Their sales team spent too much time searching for records, copying information, and trying to keep customer details organized, while newer reps struggled to properly save CRM data.

By implementing CloudExtend Google Workspace for NetSuite, Zen Energy Systems connected Gmail directly to NetSuite so sales reps could easily save conversations and view a more complete customer journey. CloudExtend helped the team reduce manual work and improve organization, productivity, and efficiency by 20%, making it much easier to capture important communications without extra setup or training.

Zen Energy Systems

Sam Chen

IT System Administrator