CloudExtend
74 Case Studies
A CloudExtend Case Study
Zen Energy Systems, a solar energy company, faced a challenge with its sales team losing track of important email communications in Gmail, which were not being logged into their NetSuite CRM. This led to wasted time on manual searches and lost client information. To solve this, they turned to vendor CloudExtend and its product ExtendSync for Google Workspace.
CloudExtend's solution integrated Gmail and NetSuite, allowing sales reps to easily move email conversations into the CRM directly from their inbox. This provided a holistic view of the customer journey and greatly improved organization. As a result, Zen Energy Systems saw a 20% improvement in productivity, efficiency, and organization.