Case Study: TECO Technology achieves 25% efficiency gains with CloudExtend ExtendSync

TECO Technology improves efficiency by 25% with CloudExtend

TECO Technology, a distributor of fluid and motion control products, was struggling with operational inefficiencies after implementing NetSuite. Their lean team of 55 employees lacked a single source of truth, causing critical information gaps that slowed down order processing and accounting reviews. To solve this, they turned to CloudExtend's ExtendSync for Google Workspace.

The solution, ExtendSync, automatically syncs emails from Gmail to NetSuite accounts and transactions. This provided immediate access to information for all relevant stakeholders. As a result, CloudExtend's tool saved TECO Technology up to 25% of their employees' time by eliminating the need to chase down information, dramatically improving efficiency across customer service, accounting, sales, and engineering teams.

TECO Technology