Case Study: a premier flooring retailer improves efficiency by 20% with CloudExtend ExtendSync for Google Workspace

Premier Flooring Retailer improves efficiency by 20% with CloudExtend

The customer, a premier flooring retailer, faced challenges with a fully manual process for attaching emails and tracking communications in NetSuite. They sought a centralized solution to build a single source of truth and improve efficiency. This led them to select CloudExtend and its product, ExtendSync for Google Workspace.

CloudExtend implemented ExtendSync to automatically attach emails and link Google Drive files directly to NetSuite records. This solution saved the retailer up to 5 hours per week and improved their overall efficiency and productivity by 20%. By using CloudExtend, the company significantly improved the accuracy of their NetSuite CRM.