Case Study: Plastribution saves 200 hours annually with CloudExtend

Plastribution saves 200 hours annually with CloudExtend

Plastribution, a UK distributor of thermoplastic raw materials, faced a challenge in efficiently tracking customer interactions and providing data visibility across its growing organization. While using NetSuite as their CRM, manually connecting email information to records and sales orders was a time-consuming process. Their channel partner, NoBlue, recommended CloudExtend's ExtendSync for Outlook to address this.

The solution implemented was CloudExtend's ExtendSync, which integrated Outlook with NetSuite to automatically track and attach emails to relevant records. This was later supplemented with ExtendInsights for advanced data analysis in Excel. The result was a significant efficiency gain, saving an estimated four hours per user each week, which translates to over 200 hours annually. The tool's adoption spread beyond commercial teams to supply chain and other departments, streamlining data management and improving cross-organizational communication.

Plastribution