Case Study: Noon International saves up to 100 hours a year with CloudExtend ExtendSync for Google Workspace and NetSuite

Noon International saves 100 hours a year with CloudExtend

Noon International, a global trading company, faced challenges with highly manual and inefficient business processes, relying on physical filing cabinets and printed documents. Their Chief Information Officer sought to digitize operations after implementing NetSuite as their new ERP/CRM system, needing a solution to improve information transparency and stop the tedious practice of manually logging data. This led them to the vendor CloudExtend and their product, ExtendSync for Google Workspace.

CloudExtend's ExtendSync solution automatically syncs emails from Gmail directly into NetSuite records, eliminating manual data entry. This provided Noon International with immediate access to critical information attached to orders and customer records. The implementation saved the company an estimated 100 hours per year, totaling nearly 700 hours over seven years, by drastically reducing the time previously spent printing, filing, and searching for documents.

Noon International