Case Study: MUEngineers streamlines workflows and saves time with CloudExtend

MUEngineers reduces hours of work to minutes with CloudExtend

MUEngineers, a structural engineering firm based in Florida, faced challenges with inconsistent and inaccessible tracking of project correspondence after implementing NetSuite. Their small team used disparate manual processes, leading to information silos and inefficiencies. To solve this, they turned to vendor CloudExtend and implemented its ExtendSync for Outlook integration to streamline communications.

The CloudExtend solution provided two key integrations: ExtendSync automatically filed emails to the correct NetSuite project records, while ExtendInsights for Excel enabled the team to update NetSuite data and run reports directly from spreadsheets. This resulted in massive time savings, with tasks that previously took days being reduced to minutes. The integrations ensured a consistent, centralized record of correspondence and provided nearly instantaneous data updates, which were so critical that the customer stated they might have otherwise switched away from NetSuite without CloudExtend.

MUEngineers