Case Study: InSource Solutions saves 200 hours per user per year with CloudExtend ExtendSync

InSource Solutions saves 200 hours per user per year with CloudExtend

InSource Solutions, an IT services provider, faced challenges with visibility and efficiency in their NetSuite CRM due to a poorly integrated email logging tool. This lack of organization caused communication siloes between departments. Seeking a better solution, they turned to CloudExtend and its product, ExtendSync.

CloudExtend implemented ExtendSync, which integrated seamlessly with Outlook and NetSuite. The solution provided company-wide visibility, automated email logging with its Autopilot feature, and connected communications to various records like invoices and purchase orders. This saved the company approximately 200 hours per user per year, or 4 hours per user per week, greatly improving efficiency and supporting their client experience goals.

InSource Solutions