Case Study: ILC Dover accelerates Salesforce data cleansing with CloudExtend ExtendInsights

ILC Dover reduces Salesforce data cleansing time by 75% with CloudExtend

ILC Dover, a manufacturer of flexible containment solutions and protective equipment, faced significant challenges with data management in its long-standing Salesforce instance. Their process for bulk data updates and cleansing was slow and manual, relying heavily on the clunky Salesforce Data Loader. This was a major hurdle for their non-technical users and created inefficiencies for their new Salesforce administrator. The organization needed a better way to handle corrupted, duplicated, and incomplete data.

CloudExtend's ExtendInsights solution provided an intuitive, Excel-based interface that was familiar to ILC Dover's employees. This allowed them to perform mass updates and data cleansing tasks directly within spreadsheets. The implementation had a measurable impact, reducing the time required for these processes to a quarter of what it took using the previous manual method. CloudExtend enabled the company to work more efficiently, saving critical time during a period of increased demand for their products.

ILC Dover