Case Study: Hydro-Chem Systems Inc. saves over 20 hours a week with CloudExtend ExtendSync for Google Workspace

Hydro-Chem Systems Inc saves over 20 hours a week with CloudExtend

Hydro-Chem Systems Inc., a manufacturing company, faced a challenge where its customer-facing teams lacked reliable access to email correspondence stored in NetSuite. This manual process of copying and pasting emails was inefficient and created information silos. To solve this, they turned to CloudExtend and implemented its ExtendSync for Google Workspace product.

By using CloudExtend's ExtendSync with its Autopilot feature, all relevant customer email correspondence was automatically and seamlessly attached to the correct NetSuite records. This solution saved the company over 20 hours per week in manual effort, increased inter-departmental efficiency, and significantly improved the overall customer experience.

Hydro-Chem Systems Inc