Case Study: Botanical Science, Inc. boosts productivity with CloudExtend email and Excel integration

How Botanical Science, Inc. Used CloudExtend Email & Excel Integration Tools to Increase Productivity by 30% and Gained Near Real-Time Business Intelligence Insight

Botanical Science, Inc., a private label skincare company, was using NetSuite but relied on manual exports, copy-paste workflows, and an email integration app that was being discontinued. During the pandemic, the company needed a faster, more efficient way to automate reporting and communications without disrupting operations, and it turned to CloudExtend for Excel and Google Workspace integration.

CloudExtend implemented Excel Analytics and Google Workspace integration to connect NetSuite with familiar tools like Excel, Gmail, Calendar, and Drive. This gave Botanical Science, Inc. refreshable executive dashboards, near real-time business intelligence, and better visibility into customer communications, helping the team save 15–20 hours per week and increase productivity by over 30% while improving data accuracy and decision-making.

Botanical Science, Inc.

Sarah Verdier

President