Case Study: Floorex saves 20 hours a week with CloudExtend ExtendSync for Outlook

Floorex saves 20 hours weekly with CloudExtend

Floorex, an Australian floor coating company, faced challenges with communication silos and inefficient data entry into their NetSuite CRM. Their previous methods were impractical and threatened to impact customer experience as they grew. To solve this, they turned to CloudExtend and implemented its ExtendSync for Outlook solution.

By using CloudExtend's ExtendSync, Floorex saved 20 hours per week, the equivalent of half a full-time employee's workload. The solution made syncing emails and attachments to NetSuite records simple and user-friendly, eliminating manual data entry. This provided the company with full visibility into customer communications and freed up their IT team to focus on running the business.

Floorex