Case Study: Energy Solutions SMB saves 5 hours per week with CloudExtend ExtendSync for Google Workspace

Energy Solutions SMB saves 5 hours a week with CloudExtend

Energy Solutions SMB, an energy company based in North America, faced challenges with a fully manual process for attaching emails to their NetSuite CRM and a need for centralized communication tracking. They turned to the vendor CloudExtend and its product, ExtendSync for Google Workspace, to address these inefficiencies.

CloudExtend implemented its solution, which used features like Email Autopilot to automatically attach email threads to NetSuite records. This provided Energy Solutions SMB with better visibility into communications and a faster process for updating information. The results achieved with CloudExtend were significant, saving the company up to five hours per week through automation and improving overall efficiency and productivity by up to ten percent.