Case Study: Amanda Blu saves 100–150 hours a year with CloudExtend ExtendSync for Outlook

Amanda Blu saves 100–150 hours a year with CloudExtend

Amanda Blu, a jewelry and apparel company, faced challenges with manual communication tracking and a lack of visibility into customer service emails. This led to inefficiencies and duplicated efforts. To solve this, they turned to CloudExtend and implemented its ExtendSync for Outlook product.

CloudExtend's solution, specifically its Email Autopilot and Send from Outlook features, automated the tracking of all email correspondence directly within NetSuite. This provided a clear record of every communication and eliminated the need for manual logging. The implementation saved the Amanda Blu team an estimated 100 to 150 hours per year, drastically improved visibility, and streamlined their customer service processes.

Amanda Blu