Case Study: 911 Supply achieves 10x easier processes with CloudExtend

911 Supply saves 10 hours a week with CloudExtend

911 Supply, a family-owned provider of law enforcement and military gear, faced challenges tracking emails and managing customer contract pricing after migrating from QuickBooks to NetSuite. Their process of manually saving emails to a server was inefficient. To address this, they turned to CloudExtend and implemented its ExtendSync for Outlook product to integrate Microsoft Outlook with NetSuite.

CloudExtend's solution provided a native integration that automatically syncs emails and attachments directly within NetSuite records. The company later added ExtendInsights for Excel to simplify working with complex customer pricing data. These integrations saved the team at least 10 hours a week by eliminating manual email hunts and made customer pricing processes ten times easier, reducing a task that took days to under an hour.

911 Supply