Case Study: Zoomlion achieves 30% lower service costs and 20% higher equipment uptime with Cloudera

Zoomlion helping customers improve equipment management and lower operating costs

Zoomlion, China’s largest construction machinery manufacturer and the world’s sixth largest, faced slowing equipment sales due to a weak real estate market and broader economic headwinds. To sustain growth it needed to transition from a traditional OEM to a high-end intelligent services provider—moving from reactive to proactive services—by integrating and mining equipment, customer and supply-chain data to improve uptime, reduce risks and cut operating costs.

Using Cloudera’s modern data platform to consolidate IoT, internal ERP/CRM and external application data, Zoomlion deployed real-time analytics and predictive maintenance across applications like the Zhonglian e-housekeeper and a cranes lifecycle platform. The outcome: service costs down ~30%, value‑added service revenue up ~30%, about US$25M in annual new profit, 20% fewer safety accidents, 20% higher equipment uptime, 20% better spare-parts turnover and up to 30% reductions in manpower and maintenance costs—boosting overall equipment management efficiency by roughly 30%.

Zoomlion

Zhou Zhizhong

Chief Architect