Case Study: NetApp achieves 64x faster AutoSupport analytics and runs previously impossible queries with Cloudera Enterprise

NetApp Improves Customer Support by Deploying Cloudera Enterprise

NetApp, a global data-storage company, needed to scale AutoSupport—its monitoring and reporting service that ingests over 600,000 weekly transactions and about 7 TB of data per month—because rapidly growing, unstructured logs and intense weekend peaks were creating I/O bottlenecks and threatening SLA windows and analytics capability.

NetApp deployed the NetApp Open Solution for Hadoop (Cloudera Enterprise on a 28-node cluster with NetApp E2600 and FAS2040 storage) to provide scalable, highly available storage with integrated ETL and analytics. The result: dramatic performance gains (a 24 billion‑record query dropped from four weeks to 10.5 hours, and a 240 billion‑record pattern‑matching job now runs in under 18 hours), deeper real‑time insights, lower TCO, and reliable SLA compliance.

NetApp

Marty Mayer

Director, Netapp Autosupport