Case Study: The West Midlands Police achieves faster real-time policing insights with Cloudera

How Data is Driving the Future of Public Safety

The West Midlands Police, the second-largest police force in the UK, needed to modernize its siloed records management so officers could access critical information faster and respond more effectively to emergencies. Before working with Cloudera, even simple record checks could take up to 40 minutes, slowing frontline policing and making it difficult to manage data across a large force.

Cloudera implemented Cloudera Public Cloud as a secure, cloud-native platform, later expanding access to thousands of officers and adding analytics and machine learning capabilities. The results were dramatic: record lookup times dropped from 30 minutes to 30 seconds, dashboard refreshes improved from 15 minutes to 10-second intervals, and WMP gained better real-time insight for resourcing decisions and public safety planning.

The West Midlands Police

Helen Davis

Assistant Director of IT and Digital