Case Study: RingCentral saves $2.5M and 1,562 hours with CloudEagle

RingCentral saves $2.5M and 1,562 hours with CloudEagle

RingCentral faced a challenge managing its extensive SaaS portfolio, lacking centralized visibility into license usage. The company relied on inefficient manual spreadsheet tracking, which led to unused licenses quietly increasing costs and made renewal decisions reactive. This issue was compounded by the growing adoption of AI tools, which posed a similar risk of unmanaged license waste. To address this, they turned to the CloudEagle platform.

CloudEagle implemented its solution by centralizing license usage and harvesting through direct integrations. This enabled RingCentral to automatically identify and reclaim 932 unused Salesforce licenses in a single workflow. The results were significant, with CloudEagle helping return $2.5 million to the business and saving 1,562 hours annually in manual management tasks. The same automated harvesting model was also successfully extended to optimize new AI tool licenses.

RingCentral