Case Study: RingCentral reduces SaaS costs and improves license visibility with CloudEagle.ai

RingCentral cuts software spend by $2M+ with CloudEagle

RingCentral, a provider of cloud communications solutions, faced a challenge with its sprawling SaaS portfolio. The company had no central view of software usage, making it impossible to distinguish between active, idle, or completely unused licenses. This lack of visibility led to renewals being based on previous volumes rather than actual usage, causing wasted spend. RingCentral turned to CloudEagle.ai to address this issue.

CloudEagle.ai implemented its platform, which provided over 500 direct integrations for complete feature-level visibility and automated license reclamation. The solution gave RingCentral its first complete view of software utilization, automatically flagging unused subscriptions. This resulted in over $2 million in savings from cutting unused software and reclaimed 45% of licenses identified as unused or underutilized. Additionally, CloudEagle.ai saved RingCentral 2,500 hours per year on manual reporting.

RingCentral