Case Study: Plex achieves defensible AI governance with CloudEagle

Plex surfaces 73 shadow AI tools in 14 days with CloudEagle

Plex, a media company, faced a significant challenge with the uncontrolled spread of shadow AI tools throughout its organization. These tools, accessed via browsers and personal accounts, created a major visibility gap, making it impossible to track which tools were handling sensitive data. This lack of a single source of truth for AI vendor contracts and data processing agreements (DPAs) posed a serious compliance and security risk for the company. To address this, Plex turned to CloudEagle for a solution.

CloudEagle implemented its AI governance platform to discover all AI applications in use, including those previously invisible. The solution provided a centralized view of all AI vendors, their DPA status, and data-sensitivity tiers. As a result, CloudEagle helped Plex surface 73 shadow AI tools, block 18 high-risk applications, and bring 100% of its AI apps under policy. This created a defensible, continuous governance program that provided the board and regulators with real-time, audit-ready visibility.

Plex