Case Study: Matterport accelerates SaaS access provisioning with CloudEagle

Matterport cuts IT tickets by 90% with CloudEagle

Matterport faced challenges with inefficient and unsecure SaaS access provisioning. Their employees submitted requests through scattered emails and chats, causing significant delays for new hires and creating security blind spots through shadow IT. This lack of a clear process overwhelmed the IT team and made compliance reporting difficult. To address this, Matterport implemented CloudEagle's self-service app catalog.

By deploying CloudEagle's solution, Matterport automated approvals and role-based access provisioning. This created a centralized catalog where employees could instantly request approved tools, often through integrations with Slack or Microsoft Teams. The results were substantial, including a 95% reduction in shadow IT, a 90% reduction in IT tickets, and over 1,000 hours saved annually in manual approval work. CloudEagle provided Matterport with complete visibility and control over app access, improving both security and compliance.

Matterport