Case Study: RingCentral achieves 4x ROI and streamlined tail spend management with CloudEagle.ai

How RingCentral Optimized Software Tail Spend

RingCentral's procurement team struggled to manage its numerous tail spend software applications, leading to missed renewals, a lack of cost control, and hours spent chasing stakeholders for approvals. To address this, they turned to the vendor CloudEagle and its SaaS management platform to gain visibility and optimize their processes.

CloudEagle implemented automated procurement workflows and provided expert SaaS buying assistance to manage renewals and negotiate with vendors. This solution saved RingCentral over 2,232 hours annually on renewal management, prevented auto-renewals, and delivered more than a 4x return on investment by significantly reducing software costs and improving operational efficiency.

RingCentral

Erik Silver

Head of Procurement