Case Study: Coherus Oncology enforces just-in-time contractor access with CloudEagle

Coherus Oncology eliminates 340 ghost accounts and cuts contractor deprovision time to 12 hours with CloudEagle

Coherus Oncology, a biopharmaceutical company, faced a significant security challenge with its large contractor base. Their main issue was that contractor accounts remained active long after engagements ended, creating hundreds of "ghost accounts" with unauthorized access. Without a centralized view of these accounts, their IT team relied on informal notifications for offboarding, a process that often took weeks and left major security gaps.

CloudEagle.ai implemented its solution to automate the full contractor identity lifecycle. It provided visibility into all accounts, enforced time-based access with automatic expiry dates, and triggered deprovisioning workflows. As a result, Coherus identified and removed 340 ghost accounts, reduced average deprovisioning time from three weeks to just 12 hours, and cut IT tickets related to offboarding by 80%. CloudEagle.ai eliminated a major security risk and created a fully automated, just-in-time access system.

Coherus Oncology