CloudCall
4 Case Studies
A CloudCall Case Study
Huffmaster, a workforce management and strike services agency, needed to increase accountability and enhance reporting for its recruiters. The company lacked tools to track conversations with clients and candidates, verify promises made, or effectively monitor performance metrics. They also faced inefficiencies with manual dialing processes.
The solution was an integrated CloudCall system for unified communications within their Bullhorn ATS. This provided call recording for accountability, detailed analytics for reporting, and mobile capabilities through CloudCall Go! for remote work. The CloudCall Progressive Dialer and Voicemail Drop features automated outreach. Huffmaster increased recruiter outreach by over 150% and significantly boosted productivity.
Kevin McNally
Director of Information Technology