Case Study: Connexion Systems Engineering increases candidate response rates with CloudCall

Connexion Increases Candidate Response Rates through Integrated Texting

Connexion Systems + Engineering, a professional staffing firm, needed a unified communications solution to address the challenges of its recruiters using personal phones to text candidates. This disjointed process made it difficult to log interactions in their Bullhorn ATS, resulting in lost data and inefficiencies. They also required a system that supported remote work. The vendor, CloudCall, provided an integrated phone and texting service to solve these issues.

The solution from CloudCall integrated directly into Bullhorn, allowing recruiters to call and text from their dedicated work numbers within the system. This ensured all communications were automatically logged as complete conversations. The results included a significant increase in candidate response rates, full visibility into remote recruiters' workflows, and an improved ability to retain top talent, ultimately helping the firm scale its business more effectively.

Connexion Systems Engineering

Dan Cushing

Managing Partner