Case Study: Hitachi Rail Europe achieves zero booking clashes and improved room utilization with Cloudbooking

One easy-to-use intuitive solution for a world-class railway system supplier

Hitachi Rail Europe, a global railway system supplier with 4 sites and 2,300+ employees, needed a simple, hardware-agnostic room booking and visitor management solution that required little or no training. Hitachi engaged Cloudbooking to replace inflexible Exchange bookings and reduce the reception team’s workload by providing a user-friendly, easily deployable system that could integrate with existing onsite Android tablets.

Cloudbooking implemented its meeting-room and visitor-management suite (CBPortal, CBScreen digital signage and CBReception) via an API to existing tablets, plus mobile and Outlook integrations, and later added desk booking and car-park management. The Cloudbooking solution eliminated booking clashes (reduced to 0), dramatically cut no-shows, lowered project costs by reusing Android tablets, was deployed with no impact on internal IT, and enabled staff to adopt more agile working—with rollouts continuing to additional sites.

Hitachi

Russell Stephens

IT Infrastructure Manager