Case Study: Research Complex at Harwell achieves COVID‑secure, continuous research operations with Cloudbooking

COVID-19 Desk Booking Solutions for the Research Complex at Harwell

The Research Complex at Harwell (RCaH), a major scientific research campus with 5,500+ employees, needed an urgent COVID‑secure workspace solution to manage research benches, control on‑site occupancy, support contact tracing, capture utilisation data and enable a safe return-to-work. Cloudbooking was engaged as the approved supplier to provide a digital desk/bench booking service using its hot desk management platform to meet these needs.

Cloudbooking deployed and adapted its hot desk management platform within two weeks to handle research bench bookings, limit simultaneous lab users, and allow researchers to pre-book morning, afternoon or full-day slots via mobile and desktop. The solution kept RCaH operational during lockdown, delivered analytics for real‑estate utilisation and contact tracing, improved administrative efficiency, and achieved strong user uptake and positive feedback—enabling agile, COVID‑safe working across the site.

Research Complex at Harwell

David Payne

Director