Case Study: Marcus Networking achieves 400% margin growth with CloudBerry Lab Managed Backup

Marcus Networking leaves Intronis and grows its margin by 400% with CloudBerry Managed Backup

Marcus Networking, a managed IT and disaster recovery provider based in Tempe, Arizona, needed to cut costs, gain control of cloud storage and backup licensing, and reduce technician time spent diagnosing backup failures. Seeking an alternative to Intronis that offered flexible licensing and storage choice, they evaluated CloudBerry Lab and its CloudBerry Managed Backup service to meet those needs.

CloudBerry Lab’s CloudBerry Managed Backup let Marcus Networking move backups to Amazon S3 and adopt pay-as-you-go licenses, enabling a rapid 35TB initial migration and ongoing management of 40TB across 400 customers (1,500 endpoints, 200 servers). The switch improved margins by 400%, reduced average ticket diagnosis time by 5 minutes, and provided easier deployment and responsive support — demonstrating clear cost, efficiency, and scalability gains with CloudBerry Lab.

Marcus Networking

Eric Marcus

Founder