Case Study: BootUp PC achieves reliable, monitored cloud backups and higher customer satisfaction with CloudBerry Lab's Managed Backup Service

BootUp PC significantly improves customers’ satisfaction by shifting from Livedrive to CloudBerry Managed Backup

BootUp PC, a UK-based IT support provider for small and medium businesses, was struggling to offer a trusted, affordable cloud backup after its initial Livedrive deployment failed to provide reliable reporting or alerting. Needing a transparent, remotely manageable solution to convince customers to move from tape to cloud, BootUp PC evaluated options and chose CloudBerry Lab’s CloudBerry Managed Backup Service.

CloudBerry Managed Backup gave BootUp PC background monitoring, email alerts, remote management and encryption at a price point their customers could accept, eliminating manual checks and failed restores going unnoticed. As a result, CloudBerry enabled higher-quality backup service, improved customer satisfaction, allowed the team to manage more clients without expanding staff, and created an opportunity to grow revenue by selling a trusted cloud backup offering.

BootUp PC

Spencer Blackaller

Director and Owner