Case Study: Suramericana achieves rapid innovation and market expansion with CloudBees Core

Suramericana Sparks Growth into New Markets, Increases Pace of Innovation with DevOps

Suramericana, a leading Latin American insurer serving roughly 10 million customers, faced slow, siloed development and manual policy processing that hindered its ability to launch new products and expand into new markets. The company needed to dramatically increase the pace and quality of delivery so business analysts’ ideas could reach customers faster—exemplified by the rapid rollout of WeSURA, a new online micro‑insurance portal.

Suramericana drove a DevOps transformation using CloudBees Core and Jenkins to implement CI/CD, agile practices, role‑based access controls and analytics, breaking down silos and improving security and visibility. The results: deployment time dropped from two weeks to two hours, defect counts fell by about 75%, thousands of deployment hours were saved (over 28,000 QA and nearly 2,000 production deployments), and the company accelerated market expansion and customer adoption.

Suramericana

Ryan Berrío Cardona

Director of IT Architecture