Case Study: Esri achieves faster delivery and higher developer productivity with CloudBees Core

Esri Maps Path Forward with DevOps and CloudBees

Esri, the global leader in GIS whose ArcGIS platform is used by more than 350,000 organizations, needed to scale its development environment without slowing delivery. Its Jenkins-based processes were highly manual, permissions were only admin or read (no granular roles), plugin compatibility and limited enterprise support created risk and bottlenecks that impeded developers.

Esri migrated to CloudBees Core, using RBAC, team folders and the CloudBees Assurance Program to vet plugins, increase automation and rely on enterprise support to drive DevOps practices. The move reduced administrative overhead by about 30%, increased developer productivity by roughly 40%, cut support response times by weeks and sped new-hire ramp-up, enabling broader adoption of DevOps across teams.

Esri

Vince Ingram

Senior Systems Administrator