Case Study: Dbi Services achieves faster monthly deployments and a "culture of Yes" with CloudBees (Jenkins X)

Accelerating Deployments and Building a Culture of “Yes” with Jenkins X and CloudBees

dbi services, a Swiss IT consultancy specializing in databases, middleware and ECM, was tasked by a pharmaceutical client to deploy and maintain Documentum across hundreds of virtual machines. Their existing, manual setup took weeks per environment and made timely updates impractical, while early versions of Documentum lacked fully automated “silent” installs — creating a major bottleneck for frequent, compliant updates.

By adopting Jenkins X and CloudBees and building CI/CD pipelines on containerized infrastructure (initially tested on AWS EKS and then deployed on-premises for regulatory compliance), dbi automated silent installs and deployment workflows. The team cut environment setup from weeks to 2–3 hours, moved from annual to monthly update cycles, minimized errors with fast rollbacks, and expanded CI/CD offerings to other customers — fostering a “Yes, we can” DevOps culture and strengthening client trust.

Dbi Services

Gerard Wisson

Head of Delivery