Case Study: WORQ Group boosts ADR and modernizes guest experiences with Cloudbeds

WORQ Group revamps properties to deliver premium, forward-thinking guest experiences across the UK and Scotland

WORQ Group is a fast-growing hospitality business in the UK, operating hotels, restaurants, and bars, and it needed a more modern way to manage properties after relying on legacy systems that felt dated and limited its ability to scale. To support premium guest experiences and modern features like mobile keys and contactless check-in, WORQ Group turned to Cloudbeds and its integrated hospitality platform.

Cloudbeds helped WORQ Group replace its old setup with a user-friendly, cloud-based system and channel manager, along with integrations like Akia for guest messaging and operational support. The results were significant: WORQ’s Riva Boutique Hotel increased ADR from £75 to £110, a 45%+ uplift, and the team was able to onboard a new property in just 5 days.

WORQ Group

Marcus Hills

Head of Operations