Case Study: The ZERO Box Lodge Porto boosts direct bookings and streamlines operations with Cloudbeds

The ZERO Hotels delivers an unparalleled lodging experience powered by Cloudbeds PMS

The ZERO Box Lodge Porto, part of The ZERO Hotels, needed a simple, flexible property management system to support its expansion across Portugal while helping staff spend less time on administration and more time creating guest experiences. The team also wanted better tools to experiment with pricing, promotions, and direct booking strategies across its growing portfolio. Cloudbeds provided the platform they needed, including its PMS, booking engine, channel manager, and revenue intelligence tools.

With Cloudbeds, The ZERO Hotels streamlined operations, integrated a branded booking engine, and managed channels like Booking.com, Airbnb, Expedia, and Google Hotel Search from one place. The results included 25% direct bookings on average across properties, a 50% reduction in training time, and a 10-25% increase in ADR at ZERO Box Lodge Coimbra. Cloudbeds also helped automate pricing decisions and gave staff more time to focus on guests.

The ZERO Box Lodge Porto

Bernardo Thierstein

General Manager