Case Study: Dahl's Motel achieves 90% faster payment reconciliation with Cloudbeds Payments

How Dahl’s Motel Reduced Payment Reconciliation Time by 90% with Cloudbeds Payments

Dahl’s Motel, a 21-room property managed by Jasmin Wilson, was struggling with slow, error-prone payment reconciliation caused by disconnected systems and manual card entry. To streamline operations and improve the guest experience, the motel adopted Cloudbeds Payments as its integrated payment solution.

Cloudbeds implemented a fully integrated payments platform and terminal with quick setup, intuitive staff training, and responsive support, replacing the motel’s previous disconnected system. As a result, Cloudbeds reduced reconciliation time by 90%—from about 10 hours to roughly 15 minutes—while delivering smoother guest payments and significant time savings for the front desk.

Dahl’s Motel

Jasmin Wilson

Front Desk Manager