Case Study: Gorilla Hostel achieves 2+ hours saved per employee per day and streamlined operations with Cloudbeds

From novice to hostel extraordinaire, this Mendoza hostel is passionate about their guests

Gorilla Hostel Mendoza, a 48‑bed property run by owner Belén Yankalovich and her brother, grew into a guest‑favorite in Mendoza but struggled with manual operations. Managing reservations via Excel meant updating availability across five listing sites and notifying staff by hand, a time‑consuming process that kept Belén up at night—so they switched to Cloudbeds’ property management system and booking engine.

Cloudbeds provided a single, central system with channel management, a website booking engine, and comprehensive reporting (plus a new inventory module), giving Gorilla Hostel real‑time rates and availability and consolidated financials. As a result, staff are always up‑to‑date, the hostel saves an estimated 2+ hours per employee per day, and Belén can track performance month‑to‑month—benefits she credits directly to Cloudbeds.

Gorilla Hostel

Belén Yankeliovich

Owner