Case Study: Fireside Resort achieves data-driven revenue growth with Cloudbeds

Cloudbeds empowers Fireside Resort at Jackson Hole’s data-driven approach to success

Fireside Resort Jackson Hole, a sustainably built luxury resort with cabins and RV sites, needed a more flexible property management system to support its growth. Before switching, Lodging and Revenue Manager Courtney Driessen struggled to break down daily performance, understand RevPAR, and make better pricing and occupancy decisions. Cloudbeds, including its property management and reporting tools, was chosen to give the team stronger data and easier operations.

With Cloudbeds, Fireside Resort gained historical reporting, pricing intelligence through PIE, integrated payments, and automation that reduced manual errors and simplified staff training. Courtney now uses the system to set occupancy rules, monitor the market more effectively, and make faster, more informed revenue decisions. The result has been a more efficient operation with fewer costly mistakes and a stronger competitive edge for driving revenue.

Fireside Resort

Courtney Driessen

Lodging and Revenue Manager