Case Study: ServiceChannel achieves audit-ready PCI DSS compliance with CloudAware

ServiceChannel reduces compliance failures in 3 months with CloudAware

ServiceChannel, a SaaS provider of facilities management software, needed to achieve and maintain audit-ready PCI DSS compliance for its large AWS infrastructure. Their challenges included a lack of centralized visibility, time-consuming manual evidence gathering, and reactive change tracking. They turned to the vendor Cloudaware and its IT compliance and CMDB products to address these issues.

Cloudaware provided ServiceChannel with a centralized CMDB for AWS discovery and continuous PCI monitoring using pre-built policies. The solution automated compliance checks and tracked AWS Config changes. As a result, ServiceChannel reduced compliance failures and significantly cut back on the manual effort required to stay audit-ready within the first three months of implementation.

ServiceChannel