Case Study: ServiceChannel achieves PCI compliance and cloud governance with CloudAware

A CloudAware Case Study

Preview of the ServiceChannel Case Study

ServiceChannel - Customer Case Study

ServiceChannel, a SaaS provider helping global brands manage facilities operations, needed to protect customer data as it expanded its cloud infrastructure. To meet strict security and PCI requirements, it looked for a strong AWS governance and change-tracking solution, and selected CloudAware’s Compliance Engine to help maintain compliance and control risk.

CloudAware implemented its Compliance Engine to provide continuous PCI DSS monitoring, policy-based auditing, configuration change tracking, and alerts for issues such as public S3 buckets and unrotated IAM credentials. The result was an audit-ready environment with highly automated compliance management, helping ServiceChannel strengthen security and focus more on innovation and customer satisfaction.


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