Case Study: FusionExperience achieves clearer CRM insight and accelerated sales performance with Cloudapps

Fusion Experience - Customer Case Study

Fusion Experience is an innovative business and technology services firm that helps clients maximize the value of Salesforce.com across sectors like investment, insurance and telecommunications. To give its customers deeper insight into CRM health and the ability to monitor, coach and accelerate sales and service behaviors, Fusion Experience adopted Cloudapps’ SuMo Motivator, a native Force.com application.

Cloudapps implemented SuMo Motivator integrated with Fractal Maps visualisation, enabling Fusion Experience to present single‑screen, engaging views of CRM progress, coach teams more effectively and accelerate desired behaviors. The Cloudapps solution delivered measurable improvements in CRM visibility and coaching capability, enhancing the overall value of Fusion Experience’s Salesforce implementations for its clients.

Fusion Experience