Case Study: Gruppo FS Italiane redefines station WiFi experiences with Cloud4Wi

Gruppo FS Italiane connects 1.3M users across 116 stations with Cloud4Wi

Gruppo FS Italiane, Italy's state railway group, faced the challenge of transforming basic station guest WiFi into a comprehensive digital experience to meet modern traveler expectations and support smart-city initiatives. They partnered with the vendor Cloud4Wi to implement an advanced guest WiFi and digital engagement platform, moving beyond simple internet access to create a smart station concept.

Cloud4Wi's solution provided a customizable, cloud-based portal integrated with Cisco Meraki hardware, delivering location-based services and anonymous visitor analytics. This implementation resulted in over 1.3 million registered users and 2.3 million connections across 116 active stations, winning a Digital360 Award and providing Gruppo FS Italiane with valuable insights for stakeholder engagement and future service development.

Gruppo FS Italiane