Case Study: Software Company achieves increased uptime and customer satisfaction with Cloud Technology Partners

Software Company - Customer Case Study

Cloud Technology Partners helped Software Company, a time management software provider, transform its traditional enterprise software business into a SaaS model. The customer wanted to expand into new markets, architect a stronger cloud strategy, stabilize its managed hosting environment, and plan a migration path for existing customers to the cloud, using AWS as the platform.

Cloud Technology Partners delivered a two-phase engagement, starting with a current state assessment and environment validation, then providing SaaS best-practice recommendations and a component reference architecture. The work helped increase uptime and customer satisfaction, reduce missed SLAs, prompt immediate organizational changes, and position Software Company more competitively in the growing cloud software market.