Case Study: TELErhythmics boosts collaboration and cuts IT maintenance with Cloud Sherpas and Google Apps

TELErhythmics keeps up the pace with Google Apps

TELErhythmics, a cardiac monitoring facility, was facing significant challenges with its legacy Microsoft Exchange system. Issues included slow response times, a cumbersome help desk process for minor requests, poor spam filtering, and limited mailbox quotas. These inefficiencies hindered collaboration and frustrated employees, prompting a search for a better solution with the help of vendor Cloud Sherpas.

Cloud Sherpas implemented a solution centered on Google Apps and Google Message Discovery (Postini). The migration drastically reduced IT maintenance time and costs while streamlining collaboration. Employees gained flexibility to access email from anywhere, eliminating the need for physical data storage. The vendor's support and e-learning resources empowered users, freeing the IT team to focus on forward-looking projects rather than server management.

TELErhythmics

Manh Le

Network Administator